Small-batch cookies • Baked to order • Local pickup in Lake County, Illinois

Fine Print

Policies & disclosures.

Cottage food disclosure

This product was produced in a home kitchen not inspected by a health department that may also process common food allergens. If you have safety concerns, contact your local health department.

Allergen disclosure

Products may contain or come into contact with wheat, milk, eggs, soy, peanuts, tree nuts, and sesame.

Privacy policy

We collect only what is needed to review and fulfill your order request — name, email, phone and pickup details. Payment is not collected on this website; orders are reviewed and invoiced through Square. Your information is used only as reasonably necessary to process your request, communicate with you, manage orders, and support business operations, including through necessary website, email, invoicing, and service providers. You can request deletion of your order details at any time.

Customer information submitted through the order request form is used only to review, process, communicate about, and fulfill customer orders.

Order information may be retained for as long as reasonably necessary to process orders, maintain appropriate business records, and meet applicable business or legal obligations. Crunch & Krumblz LLC may delete information when it is no longer needed.

Website hosting, database storage, and email delivery service providers may process customer information on behalf of Crunch & Krumblz LLC only as needed to operate the website, send order-related communications, and support order fulfillment.

Crunch & Krumblz LLC does not sell customer personal information.

Payment information is not collected or stored on this website. Payments are handled separately through Square.

Terms & Conditions

Order Requests & Confirmation

Submitting an order request does not confirm your order. Orders are reviewed for availability. Your order is confirmed and added to the baking schedule only after full payment is received.

Payment

Full payment is required to secure your order. Square invoices are sent after your order request is reviewed.

Final Sales

Due to the made-to-order and perishable nature of our products, all sales are final once payment is received.

Pickup & Delivery

Customers are responsible for picking up orders during the confirmed pickup window or being available for an approved delivery. If delayed, customers should contact Crunch & Krumblz as soon as possible. Missed or unclaimed orders may be forfeited without refund.

Product Quality & Care

Product quality is guaranteed at the time of pickup or delivery. After the order is received, the customer is responsible for proper storage, transportation, handling, and serving.

Availability

Flavors, seasonal items, and availability may change. Larger orders may require additional notice and may be subject to separate pricing or availability.

Allergens

Products may contain or come into contact with wheat, milk, eggs, soy, peanuts, tree nuts, and sesame.

Acceptance of Terms

By submitting payment, the customer acknowledges and accepts these Terms & Conditions.